PRIVACY POLICY

This Privacy Policy applies to all personal information collected by ImaginED Stories (we, us, or our) via the website located at https://imaginedstories.com (Website).

1. What Information Do We Collect?

The kind of Personal Information we collect from you depends on how you use the Website. The Personal Information we may collect and hold includes:

  • Login credentials
  • Payment details
  • Email address
  • Name
  • Phone number
  • Address

2. Types of Information

The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

  • Personal Information refers to information or opinions about an identified individual or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not. If the information does not disclose or identify you, it will generally not be classified as Personal Information under this privacy policy.
  • Sensitive Information includes details about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a trade union, criminal records, or health information. Sensitive Information will only be used by us for:
    • The primary purpose for which it was collected.
    • A secondary purpose related to the primary purpose.
    • With your consent or as required by law.

3. How We Collect Your Personal Information

We collect Personal Information from you when you input information into the Website or provide it to us in other ways. We may also collect cookies to monitor your use of the Website and to customize your experience, though these cookies generally do not allow us to personally identify you.

4. Purpose of Collection

We collect Personal Information to provide the best service experience possible on the Website and to communicate with you about developments in our business. We may disclose your Personal Information to service providers assisting in Website operation, or to personnel engaged in maintenance or support roles.

By using our Website, you consent to receive direct marketing material from us. Our direct marketing materials will contain options to unsubscribe or opt out of future communications.

5. Security, Access, and Correction

We take reasonable steps to secure your Personal Information from unauthorized access, misuse, modification, or disclosure. When no longer required, we will destroy, anonymize, or de-identify your Personal Information in accordance with legal requirements.

The Australian Privacy Principles allow you to:

  • Obtain access to your Personal Information (APP 12).
  • Correct inaccurate information (APP 13).

If you wish to access or correct your Personal Information, please contact us using the details below.

6. Complaint Procedure

If you have any complaints regarding how we maintain the privacy of your Personal Information, please contact Nichola Renton. All complaints will be reviewed and, if valid, we will take steps to resolve the issue in consultation with you. If you are unsatisfied with our response, you may refer the complaint to the Office of the Australian Information Commissioner.

7. Overseas Transfers

Your Personal Information may be transferred or stored overseas. While we take reasonable steps to protect your data when transferred internationally, we are not liable if your Personal Information is mishandled in a foreign jurisdiction with less robust privacy protections than Australia.

8. How to Contact Us

If you have any queries, seek access to your Personal Information, or have a complaint about our privacy practices, please contact us at:
Email: info@imaginedstories.com